Effective September 1st: Updated Procedures for Handling Additional Beach Bag Requests
Starting September 1st, beach bags will be available in all guest rooms, including Standard Rooms, with one complimentary beach bag provided per room. For guests requesting additional beach bags, the following guidelines will apply:
Standard Rooms:
Complimentary Beach Bag: One per room.
Additional Beach Bags: AED 150 per extra bag.
Suites and Sky Pool Villas:
Complimentary Beach Bags: One additional beach bag free of charge, in addition to the one already placed in the room.
Additional Beach Bags: Requests for more than one extra bag (e.g., 3 or 4 additional bags) will be evaluated on a case-by-case basis. If approved, extra bags will be charged at AED 150 per bag.
Raise the service order under "HK Rooms - Beach Bag - Requested", specifying the quantity needed, and inform the guest of the applicable charges: AED 150 for additional beach bags in Standard Rooms, and one extra bag free for Suites/Sky Pool Villas, with additional bags charged at AED 100 each (subject to approval).
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