Explorer's Club - ATR

Created by Gracielle Apolonio, Modified on Wed, 22 Oct at 10:39 AM by Gracielle Apolonio

EXPLORE. CREATE. PLAY.


IMPORTANT

 

Please be advised that while the Atlantis, The Royal Explorers Kids Club is closed for renovation, tentatively until December 15th, we are putting in place several alternative options to redirect the guests to.

 

From October 20th, the Family Area located at the Air-Conditioned Cabanas at the Royal Pool will be closed. Instead, we will offer:

 

Temporary Atlantis Explorers Club in Sunlight Tower

A drop-off facility for children 4 - 12 years old. A welcome/registration desk will be available on the Promenade level, across from the Sunlight Tower elevators. Available from 20th October onwards. Operating hours are the same as the main Explorers Club with 3 drop-off sessions: 10am - 1pm, 2pm - 6pm, 7pm - 11pm. No parents/nannies allowed inside the facility during operational hours.

 
Family Area in Seascapes (Ex-Food Marquet)

A parent-supervised area designed for children 0 - 4 years old. Operating hours are 10am - 7pm. This area is already available to our guests.

 

Access to Atlantis, The Palm Explorers Club (4 - 12 y. o.) and Little Explorers (0 - 3 y. o.) 

Designated air-conditioned buggies will be located outside of the Food Marquet. For staff-supervised transition guests are encouraged to visit the Welcome/Registration desk across from Sunlight Tower elevators.

 

Babysitting services

Subject to Terms and Conditions of service. 24 hours advance notice required for booking. Babysitting services can be booked by phone/WhatsApp or email at +971 55 200 4421 or theroyal.explorers@atlantisdubai.com accordingly.


For more details, please find the memo attached.



**UPDATE as of 08 May 2025**
 



Atlantis Explorers Club is a complimentary drop-off facility for in-house guests aged 3 to 12 years old, where we ensure all our young guests have a wonderful experience.


Eligibility

Children aged 3-12 years old are welcome; all children must be fully toilet/potty trained and without diapers. If your child is still in diapers, we recommend using our babysitting services on extra charge, where one of our trained sitters will accompany them in the Explorers Club.



Activities

Our little Explorers enjoy a variety of activities based on our core themes: Create, Explore and Play. They can also participate in our Meet the Expert program, which combines education with excitement through unique experiences crafted by our specialized departments.



Operational Hours

  • 10:00 AM - 1:00 PM: Open Playhouse (supervised by parents or nannies)

  • 2:00 PM - 6:00 PM: Afternoon Adventure (Drop-off only, no parents or family nannies permitted)

  • 7:00 PM – 11:00 PM: Evening Adventure (Drop-off only, no parents or family nannies permitted)


Contact Details

Emailtheroyal.explorers@atlantisdubai.com  


Ext: 67911



July - September Schedule - 2025





Babysitting Services

For personalized childcare, we also offer babysitting services. This service is available both in-room and within the Kids Club and it’s a minimum of 3 hours booking.


Booking Details

  • Pre-booking is required minimum 24 hours in advance, and confirmation is subject to availability. Please provide the details below to proceed:
    • Guest full name
    • Room number/booking confirmation number
    • Age & names of children
    • Date & time of booking
    • Location: Kids Club/Room/both
    • Contact number (WhatsApp preferred)


Babysitting Rates & Terms

  • Rates:
    • 1 child: AED 120/hour
    • 2 children (both aged 4 years and above): AED 120/hour
    • Ratios:
      • 1 babysitter: 1 child (for children aged 3 years and below)
      • 1 babysitter: up to 2 children (both aged 4 years and above)

  • Age Requirement: Babysitting services are available for children aged 7 months and older.

  • Advance Notice: Booking inquiries require a minimum of 24 hours’ notice.

  • Service Times: Available from 8:00 AM to 2:00 AM (with a maximum of 12 hours per service; 24-hour service is not offered).

  • Meal Provision: For services over 4 hours, a meal for the babysitter must be provided every 4 consecutive hours. Meal orders will be arranged through in-room dining service and are capped at 175 AED per meal.

  • Cancellations: Bookings can be canceled or amended no less than 4 hours in advance without additional fees. A cancellation fee of AED 320 will apply if the booking is canceled within 4 hours of the scheduled time, or in case of a no-show. Any changes made within 4 hours incur a AED 120 amendment fee.

  • Babysitter Availability: Availability of babysitters is not guaranteed. We cannot guarantee the availability of the same babysitter for multiple bookings. 

  • Payment:  Payments can be processed via room charge or directly at the Atlantis Explorers Club. Please avoid direct cash transactions, aside from gratuity.

  • Children with special needs: 1 babysitter to 1 child, with certified caregivers.


ACTIVITY ZONES





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