SPA & FITNESS | |
Awaken Fitness Gym 62641 | 62642 | 9AM to 9PM theroyal.awaken@atlantisdubai.com |
Awaken SPA 62940 / 62645 / 62646 / 62644 | |
Alkemy Salon 0547931799 / 0527734797 / 62130 | |
Alkemy Nail Bar 62131 | |
| EXPLORERS CLUB | |
Babysitting Services 67910 | 67911 | 9AM to 10PM theroyal.explorers@atlantisdubai.com |
Explorers Club 67911/ Duty Mobile 0561887092 | |
MEDICAL TEAM | |
Clinic Paramedic (for Colleagues) Clinic Paramedic (Guests - West Tower) 62595 | 563982782 | 24 hours theroyal.colleagueclinic@atlantisdubai.com theroyal.guestclinic@atlantisdubai.com |
Paramedics - Inside Resort 62595 | |
Clinic Aquaventure 60147 | 9:30AM to 6PM |
Marina Pharmacy 0559427573 | |
AMSA Clinic 60875 / 0508990503 | |
EVENTS | |
| Events 60393 | 61541 | 9AM to 6PM |
| ATR Wedding Events 60376 | |
| ATR Banquets and Special Events 0565396053 / 0565396098 | |
| Sales 60381 | |
FRONT SERVICES | |
Front Office BOH - 62120 / 67104 / 62124 / 62549/ 62124 theroyal.frontoffice@atlantisdubai.com ATR Front Services Department Contact numbers between 7 am till 00:00 am Abdelhak – 058203301 Roshan - 0565395506 Suren – 0563291936 RAMS Duty Mobile - 0566852738 theroyal.resortmanagers@atlantisdubai.com From Midnight till 7am, please call RAMS duty mobile in ATR Rooms Allocations | Rooms Payments Melanie Leitgeb (Director) theroyal.frontoffice@atlantisdubai.com theroyal.frontofficeresortassistantmanagers@atlantisdubai.comFO Duty: 0566852754 RAMS: 0566852738 | 24 hours |
| In-room Dining From Midnight till 7am, please call RAMS duty mobile in ATR DAY CALL: 563981214 / 62226 theroyal.inroomdiningorders@atlantisdubai.com TO CHECK EMAIL WHO IS ON DUTY SENT BY HK DAILY (NIGHT SHIFT ONLY) Team Leader Sebastin: 050 908 7026 Team Leader LARENSH KATWAL: 0549963608 Team Leader: Yasir - 050 7604924 Team Leader: Mhelisa - 050 913 7439 | |
Concierge Admin | Concierge Desk Helipad/Falcon Aviation (handled by Concierge desk on) 62123 | 0566827750 | ATR: 7AM to Midnight |
Bell Service 67165 / 0507144219/ 67157 Bell Caption 0565395418 Bell Coordinator 0565395167 | 24 hours |
| Valet Office 67166 / 67159 / 67165 / 0566827750 Valet Services 61501 | |
| Limo Desk / Transportation Duty Phone: 551100109 / 62126 / 62127 transportation@atlantisdubai.com | 24 hours |
| Nailology 61330 | 9AM to 9PM |
| Airport Kiosk 0552004548 / 0552004546 AirportServices@atlantisdubai.com | |
| Royal Club RC & Suites Allocations RC & Suites Payments RC & Suites Amenities RC lounge theroyal.royalclub@atlantisdubai.com theroyal.clubmanagers@atlantisdubai.com RC duty:+971563696612 Concierge Booking activities Paid celebration setups theroyal.concierge@atlantisdubai.com +971 4 426 2123 VIP Services Aicha Anberree PV & PH Allocations PV & PH Payments PV & PH Amenities theroyal.vipservices@atlantisdubai.com Theroyal.vipcoordinators@atlantisdubai.com theroyal.vipservicesteamleaders@atlantisdubai.com theroyal.vipservicesmanagers@atlantisdubai.com VIP duty: +970502118902 Royal Services Amna Alraeesi Long stay & repeated guests in rooms only Amenities & requests Rooms celebrations requests. theroyal.services@atlantisdubai.com RS Duty: +971508994536 Front Services Sarah Haslauer Bell team theroyal.frontservices@atlantisdubai.com Bell captain: +971565395418 Transportation: +971551100109 | 8AM to 10PM |
HOUSEKEEPING | |
| Housekeeping MOD 62576 / 62577 / 62578 / 0527734797 theroyal.hkcoordinators@atlantisdubai.com | 24 hours |
| Laundry 62226 / 62586 / 62587 / 0569931996 / 0564153648 / 0564049280 theroyal.hklaundry@atlantisdubai.com | |
Engineering 0569970326 / 63310 theroyal.facilitieshelpdesk@atlantisdubai.com | |
| Minibar (Staff allocation email sent everyday) 0509457238 theroyal.minibar@atlantisdubai.com | |
| Amenities 62874 / 0563981791 theroyal.inroomdiningamenities@atlantisdubai.com | |
ROOM RESERVATIONS | |
| Room Reservations (Arabic Speaker only) -- | 24 hours |
| Room Reservations 65119 | |
SECURITY | |
| Security Duty Mobile 24/7 62599 / 65805 securitymanagement@atlantisdubai.com | 24 hours |
| Security Staff Entrance 62693 | |
| Security Duty Mobile 24/7 0569970325 theroyal.securitydutymanagers@atlantisdubai.com | |
| Emergency Command Center 63999 | |
| Sales 569970325 | 8AM to 6PM |
HUMAN RESOURCES | |
| HR Reception 62520 | hrservices@atlantisdubai.com |
| Employee Residence 60869 / 0542060895 | |
RESTAURANTS | |
| Restaurant Reservation 62626 / 0552004446 | Restaurantreservations@atlantisdubai.com |
OTHER BOH DEPARTMENTS | |
| IT Helpdesk 61124 / 61127 | itservicedesk@atlantisdubai.com |
| Marketing 509457238 - check staff allocation email sent every day marketing@atlantisdubai.com | 8AM to 6PM |
| Public Relation 6048 | publicrelations@atlantisdubai.com |
| Procurement 60264 | |
| Receiving Office 62634 / 62635 / 62636 / 62637 | theroyal.receiving@atlantisdubai.com |
| Printer Canon 60453 | theroyal.printroom@atlantisdubai.com |
| Mail Room 60214 | theroyal.mailroom@atlantisdubai.com |
| General Cashier 62612 | |
| General Store 0552004384 | theroyal.generalstore@atlantisdubai.com |
| Tennis Academy 60381/ 0552562762 / 0561033764 / 61433 DXB-Tennisacademy@atlantisthepalm.com | 6AM to 11PM |
| Lost & Found 62586 / 62587/ 0569931996/ 0564153648 / 0564049280 / 62899 theroyal.lostandfound@atlantisdubai.com | |
ATR RESIDENCE | |
| ATR Residence Office 62554 / 0508244712 | residences@theroyalatlantis.com |
| ATR Residence Manager 0508244712 | |
MARINE & WATERPARK | |
| 65911 | |
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